The company also provides a 30-day money-back guarantee, no questions asked. A full refund will be given under the following conditions:

1. The merchandise must be returned or exchanged within 15 days upon receiving it, and it must be in its original condition.
2. The merchandise must not be damaged.
3. The merchandise must not have been worn.
4. The merchandise must not have been used.
5. The merchandise must not have been sized (excluding special orders).
6. The merchandise must precisely match product data records.

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• Shipping is FREE of charge world wide, on all of Leibish & Co. products.
• All orders are fully insured before shipping by Leibish & Co..
• Shipment takes up to 3 Business days after Leibish & Co.receives payment for the order.
• Shipments cannot be made to P.O boxes.
• Orders received and paid for on Thursday will be shipped on Sunday, which is a working day in Israel.
• No item is shipped until full payment has been received.
• Every item is shipped with an invoice and an appraisal if one has been requested.

Secure shopping
Whenever customers are asked to enter private information on the Fancydiamonds.net web site, including their name, address, or credit card information, it will be handled using a secure server (SSL 128) protocol. The encryption technology that Fancy Diamonds uses is the most advanced presently available. Customers who prefer not to order through the Internet can use the Pay by Phone option, and leave their contact details or send us an email to info@fancydiamonds.net and a representative will contact you.